Loyalty Learnings #11: The Relationship Between Engagement And “Share Of Classroom”

In the association space, competition for continuing education dollars is strong. You could be competing against other associations, universities, corporations, industry partners, and even your own chapters for those learners. How can you maintain your competitive edge and grab more “share of classroom”?  Focus on engagement.  Watch our latest Loyalty Learnings for more:

Loyalty Learnings #10: 3 Critical Elements Of A Concept Test

If your organization uses concept testing as part of the innovation process, there are three critical elements to pay attention to:  design, execution, and communication.  Focusing on these three areas can help reduce problems such as "false positives" – concepts that test well but fail after implementation – and will lead to a stronger process […]