A Message From Our CEO

  As we move forward into the next phase of the “virus economy,” we’re seeing instability and uncertainty in many markets. In those markets, customer needs are changing dramatically – sometimes leading the customer to exit the market entirely – and businesses are struggling to adapt to meet the changing needs. However, it’s not all […]

Ignite with us in Cincinnati!

We are excited to announce that we will be speaking at the Ignite! CX Conference presented by AMA Cincinnati!  Our topic will explore The Promise and Peril of Customer Loyalty: Every successful organization has at least one thing in common – customer loyalty. Customers that continue doing business with you almost exclusively and proactively refer […]

ASAE Meeting & Expo 2017: Why is Member Engagement Critical?

Matt Braun and Jackie Davis from Loyalty Research Center will be exhibiting at ASAE Meeting & Exposition August 12-15, 2017 in Toronto, Ontario.  The ASAE Annual Meeting & Exposition is where thousands of association professionals and industry partners gather to exchange time, resources, strategies, solutions, and more. REGISTER HERE Join the conversation on why member […]

See us in the Loyalty and Rewards Guide!

Loyalty Research Center is please to announce our recent participation in Mediaplanet’s Loyalty and Rewards campaign where we united with other industry leaders to highlight emerging themes in loyalty and rewards programs for consumers and businesses in 2017. The Loyalty and Rewards Guide was distributed in major markets through USA TODAY on March 17th, 2017. […]