The Small Problem of Employee Engagement

Are you ignoring a problem, right here and now? If you are in a management or leadership position, you probably are. They never stop and you are only human. Not big problems, mind you.  Maybe not even mid-size problems. However, you are almost certainly ignoring one or two small problems. But when it comes to […]

Beyond Behavior: Why Loyalty Is A Choice

Most businesses today recognize the importance of customers and their loyalty.  But do businesses really understand what a Loyal customer is and why Loyalty is so important for a businesses’ success? Customers make decisions about where to spend their time, money, and effort daily. In fact, multiple times a day. Loyalty is more than just […]