Decoding Customer Feedback to Unlock Market Opportunities.

We partner with growth-minded firms to generate information that enables them to take charge of their business and maximize their value creation potential.

Your trusted partner across diverse markets

Associations

We help trade associations and professional societies better understand their membership.

B2B / B2C

B2B / B2C organizations should look at both customers and employees to create a holistic strategy.

Private Equity

Understand the risk and opportunity in your portfolio companies as well as future acquisition targets.

Trusted by Hundreds of Organizations

“It’s hard to believe INPRS has been with Loyalty for ten years. I think that longevity is driven by more than just well-done research. They’ve done a great job of building productive relationships with the INPRS team, which has been critical to their success. Loyalty always provides top notch research and insights that I know the team here at INPRS appreciates. Thanks for the great partnership!”
“It was 2016 when we first engaged with LRC on what was a fairly standard client loyalty, due diligence research project. The valuable information we learned from that initial study kicked our relationship into high gear! The LRC team prioritized our need for wanting to be a company that provides world-class client experiences – so in turn, they demonstrated world-class experience by providing rich, valuable insights; personalized service and a collaborative spirit. We are honored to partner with such an amazing team.”

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