Loyalty Learnings #5: How to Fix Inconsistencies in Your Chapters

In our experience, consistency (or inconsistency) can make or break member experience at the chapter level.  We’ve explored the three main areas of inconsistency – leadership, meeting days/times/locations, and meeting agendas – and how they can occur.

Now, let’s focus on what changes you can implement to improve your chapter experience.

Need help identifying where to start?  Not sure what exactly is affecting member engagement at the local or regional level?  Check out our Chapter Assessment Solution and see if that’s right for you.