Private Equity

Why Private Equity Deals Are Taking Longer—and What to Do About It

Over the past year, we’ve noticed a dramatic shift with our private equity clients—one that stands out in nearly 30 years of helping firms drive successful transactions. Deals are hitting roadblocks, negotiations are dragging, and the process is moving at a snail’s pace. In an industry built on speed and decisiveness, this slowdown is more …

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Unlocking $3.2M in Revenue Impact: Customer Diligence in Action

Introduction: For private equity firms, maximizing value post-transaction is critical. A SaaS company (Client) partnered with Loyalty Research Center (LRC) to identify hidden commercial opportunities and strengthen customer relationships through a comprehensive value creation customer diligence program. The results: a clear roadmap to change initiatives and a projected $3.2M revenue impact. (an 11% gain in …

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Use Customer Diligence To Mitigate Risks in Private Equity Deals

For private equity (PE) firms, both buy-side and sell-side transactions are full of risk and opportunity. One often-overlooked aspect is getting a handle on both by using an assessment of the strength of the company’s relationship with its customers. Relationships, often deemed a “softer” aspect of the investment, determine how likely a company is to …

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